At Dzire World, we have a 7-day return policy from the date of delivery which gives you the option to return purchased items. We are committed to providing you with top-quality products and excellent customer service. 

Note: Returns, Refunds or Exchanges are not applicable on Innerwear, Socks, Thermal wear, and multi-purpose bags.

Conditions for Returns:

We accept returns under the following conditions:

1. 1. Defective/Damaged Products: If you receive a defective or damaged product, please notify us within 7 days of delivery, and we will provide a replacement or refund.

• Wrong Item Received: If you receive the wrong item, please contact us within 7 days of delivery, and we will arrange for the correct item to be shipped or provide a refund.

Initiating a Return:
To initiate a return, please follow these steps:

1. 1. Contact Customer Support: Send an email to us at contact@dzireworld.in with your order number and details of the item you wish to return. Our customer support team will assist you with the return process.
   2. Return Authorization: After reviewing your request, we will provide you with a Return Authorization (RA) number. Please include this RA number in your return package.
   3. Packaging: Ensure the product is in its original packaging and includes all accessories, manuals, and any promotional items that came with it.

• Shipping: Safely package the item and ship it to the address provided with the number. You are responsible for the cost of return shipping unless the return is due to a mistake on our part.

 

Refund:

Refunds will be issued according to the following guidelines:

1. Payment Method: Refunds will be issued to the original payment method used for the purchase.
2. Processing Time: Refunds will be processed within 7 business days of receiving the returned item. Please note that it may take additional time for the refund to appear on your credit card or bank statement.
3. Restocking Fees: If applicable, restocking fees will be deducted from the refund amount.

 

Contact Us:

If you have any questions or need further assistance, please reach out to our customer support team at [contact@dzireworld.in]. We are here to help you and ensure your satisfaction.

 

Address:

Dzire World
92/100, “Sunflower” Bungalow, Near Mhatre Bridge,
Erandawne, Pune, 411004.
Phone:9923080044

 

Updates to this Policy:

Dzire World reserves the right to modify or update this Refunds and Returns Policy at any time. Please review this policy periodically for any changes.

By shopping with us at Dzire World, you agree to abide by the terms and conditions outlined in this Refunds and Returns Policy. We appreciate your trust in our products and services and provide you with a positive shopping experience.

Dzire World